• info@friecares.org
  • 8903582340

Effective Date: 4 July 2025
Contact Information:Email: info@friecares.org
Phone: +91 8903582340
Address: 9/865, Maruthi Nagar, Rakkipalayam Post, Coimbatore – 641031, Tamil Nadu, India
Jurisdiction:Coimbatore, Tamil Nadu, India 
Introduction
Foundation for Research, Innovation, and Entrepreneurship (“FRIE,” “we,” “us,” “our”) is committed to maintaining transparency and accountability in our fundraising activities. We value your donations and aim to address any concerns related to refunds. 
1. Donations Donations to FRIE are generally non-refundable. However, we understand that certain situations may justify a refund request. Refunds will be considered on a case-by-case basis. 
2. Conditions for Refund Refunds will be considered under the following circumstances:
a. Duplicate Donation: If a donation was made more than once by mistake.
b. Error in Donation Amount: If the donation amount was incorrect.
c. Unauthorized Transaction: If a donation was made without the donor’s consent.
d. Technical Issues: If technical problems during the donation process led to an incorrect charge. 
3. Refund Request Process To request a refund, please follow these steps:
a. Contact Us: Email us at info@friecares.org or call +91 8903582340 with your refund request. Please include your name, contact information, donation details (date, amount, transaction ID), and the reason for your request.
b. Review: Our team will review your request within 7 business days. We may reach out for additional information if necessary.
c. Decision: You will be notified of the decision via email. If approved, the refund will be processed and a confirmation will be sent to you. 
4. Refund Method Approved refunds will be issued through the original payment method. If this is not possible, we will work with you to arrange an alternative method. 
5. Time Frame Refunds will be processed within 14 business days from the date of approval. The time it takes for the refunded amount to appear in your account may vary depending on your bank or payment provider. 
6. Tax Receipts If a tax receipt has been issued for a donation that is later refunded, it is the donor’s responsibility to notify the appropriate tax authorities. TBSRF will cancel the original receipt and issue a corrected one if applicable. 
7. Changes to This PolicyWe may update this Refund Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically. 
8. Acceptance of Refund Policy By donating to FRIE, you acknowledge that you have read, understood, and agree to the terms of this Refund Policy. 
9. Contact Us For any questions or concerns regarding this policy, please contact us at info@friecarres.orgor call +91 8903582340.